Room 4 Improvement .com Inc. is a premier secret shopping company, serving clients across Metro Detroit AS WELL AS other cities. We are ready to help businesses better serve their customers and guests! Our motto; "The largest room in the world is; the Room 4 Improvement!" TM In 1999, Room 4 Improvement.com Inc. incorporated with a mission; to discover the improvements that can be made by local businesses and to evaluate and report the "experience" that we encounter in those businesses. What is it that we do? Mystery Shopping is the practice of using trained shoppers to anonymously evaluate customer service, operations, employee integrity, merchandising, and product quality. Mystery Shopping goes by many names: Performance Audits Room 4 Improvement .com Inc. offers a full range of shopping services in a variety of industries: Restaurants Hotels Casinos Resorts Services Retail Automotive Grocery And many more... Mystery Shopping is a valuable tool, widely used by top companies. Room 4 Improvement.com Inc. can gather and deliver shopping results to you quickly - in person. The forms or "quality audits" we use to record information about shopping visits are customized for each client. We want to ensure that we are gathering data that is useful to you and complements your management objectives. Combining our resources with your operational standards allows us to zero in on your needs and determine exactly where there is need for improvement. Use Room 4 Improvement .com Inc. We are ready and prepared to help inspect your daily store interactions. Reward, motivate and train your employees more effectively. Even if you can be there all the time - we can regularly send trained shoppers who will quickly report back on what they observe from a fresh perspective. Programs and Services Our clients want to maintain premium service. As they grow, they may sense service falling off. They think they want information but what they truly want is - improvement. When a company is dedicated to using secret shopping to improve its service, all the rules change. Individual stores, managers and associates need detail to learn how to get improvement. They need the ammunition to improve. That is what we provide. The detailed information - "the experience" - from a true independent observer that will empower you to "see" and "feel" and "hear" from a local "shopper" - familiar with your local competition. As a client/partner of Room 4 Improvement.com Inc. you can expect: Detailed, custom evaluations Names - our policy is that you will never receive an evaluation that does not contain the names of those evaluated All evaluations are guaranteed Local coverage - we provide this service only to the metro Detroit area. Direct reporting to the individual/s responsible for implementing the recommended improvements 100% confidentiality! Confidentiality prevents us from naming specific businesses that have hired us to shop their stores. Each program is designed to fit the needs of our clients: budget, culture, existing training, etc. After we assess your company's special needs, we customize a program to fit your objectives and then guide you toward the best use of your program. Since your company is making an investment, you should expect a return on that investment! We guarantee it! Room 4 Improvement .com Inc. provides the following services: Food quality and presentation evaluations Complete hotel and resort evaluations Service and sales shopping Compliance audits Loss prevention shopping Competition/Price comparison/Benchmark shopping Cashier accuracy program Interior & Grounds maintenance evaluation
ATTENTION - IF YOU RECIEVED A CHECK IN THE MAIL; it was not from Room4improvement.com Inc. We are currently NOT ACCEPTING applications. WE NEVER - CONTACT INDIVIDUALS WITH EMPLOYMENT OPPORTUNITIES! OR, SOLICIT FOR "SHOPPERS" All "Secret Shoppers" are personally interviewed and trained.
Secret Shopping
Mystery Customers
Spotters
Anonymous Audits
Virtual Customers
Employee Evaluations
"SECRET SHOPPERS" of Room4Improvement.com Inc. are independant contractors and not employees.